Privacy Policy – FAAC Church

Last Updated:7 April 2026

1. Introduction

FAAC Church (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website: https://faachurch.co.za

We comply with the Protection of Personal Information Act, No. 4 of 2013 (POPIA) of South Africa, which governs how personal data must be handled.

2. Information We Collect

We may collect and process the following types of personal information:

2.1 Personal Information You Provide

• Full name
• Email address
• Phone number
• Address
• Any information submitted via contact forms, prayer requests, or event registrations

2.2 Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited on our website
• Cookies and usage data

2.3 Sensitive Information

As a church, we may process information related to:

• Religious beliefs or affiliations
• Prayer requests or pastoral care information

Such data is handled with strict confidentiality.

3. How We Use Your Information

We use your information to:

• Communicate with you
• Respond to enquiries or prayer requests
• Manage church events and registrations
• Send updates, newsletters, or announcements
• Improve our website and services
• Maintain church records and administration

We will only use your information for the purpose for which it was collected.

4. Legal Basis for Processing

We process your personal information in terms of:

• Your consent
• The legitimate interests of FAAC Church
• Compliance with legal obligations under POPIA

5. Sharing of Information

We do not sell your personal information.

We may share your information with:

• Trusted service providers (e.g., website hosting, email platforms)
• Church leadership or ministry teams (only where necessary)
• Authorities, if required by law

All third parties are required to protect your information.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information from:

• Loss
• Unauthorized access
• Misuse or disclosure

However, no system is completely secure, and we cannot guarantee absolute security.

7. Cookies

Our website may use cookies to:

• Improve user experience
• Analyse website traffic
• Remember your preferences

You can disable cookies in your browser settings.

8. Retention of Information

We retain your personal information only for as long as necessary to:

• Fulfil the purpose for which it was collected
• Comply with legal and regulatory requirement

9. Your Rights

In terms of POPIA, you have the right to:

• Access your personal information
• Request correction or deletion
• Object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Regulator

10. Children’s Privacy

We may collect information relating to children (e.g., for ministry participation).
This is done only with parental or guardian consent and solely for church-related purposes.

11. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us: https://faachurch.co.za/contact-us/